I design systems that explain themselves.

Four out of five platform teams had opted out of the recommendation engine for infrastructure capacity. I was asked to redesign the page explaining it, and argued the explanation belonged somewhere else.

Validators verified efficiency wins from a spreadsheet while the engineer recorded the verdict. I designed the validator's first real workflow, and a submission path that made some of those validations unnecessary.

Nearly everything a supervisor does in Zoom's workforce management product is a bulk action, and an action that goes wrong goes wrong for hundreds of people at once. Sole designer for ten months.

The Jobs tab rewarded people who arrived with a keyword. I designed a second way in for seekers who arrive with an interest instead.

Admins were switching off the notification that tells a job seeker their application was viewed, because the setup screen was unreadable. I rebuilt it so a confused admin couldn't silently harm someone they'd never see.

Search demanded precision from seekers at three separate moments and gave back nothing when it didn't get it. This was a vision for meeting them at each one.